In light of the COVID-19 outbreak, we wanted to inform our customers that we will be adhering strictly to all advice provided by the World Health Organization. We are also closely observing all protocol advised by local/federal authorities and the Centers for Disease Control and Prevention.
The well-being of our customers, technicians and staff is of absolute priority, and we would like to assure you that health and safety has our complete attention.
- All of our employees are fully updated on the current requirements, and are undertaking radical health and safety measures to ensure that the highest possible hygiene standards are maintained.
- If you are sick, please do not hesitate to call 860-643-8334 to reschedule your appointment.
- We understand the need for emergency services. If someone in your household is unwell, we are glad to enter your home through unlocked doors to gain access to your heating/cooling systems.
- We also can take credit cards over the phone (excluding American Express), or pick up any payments that are left in a specific area. Please indicate to our office coordinators on the location where the payment will be left.
We realize how this will inconvenience our patrons, and appreciate your cooperation, loyalty and compassion during this time.